ArcGIS Hub to add new tracking and consent settings for sites

[KatelynThompson]

UPDATE: Previous versions of this article stated that consent notice and product footer functionality would be released on March 30th, 2021. This post has been updated to reflect a new release data of April 1st, 2021.  

Having views and sessions data is useful to understanding how your Hub sites perform over time. ArcGIS Hub collects this data for you using Hub Activity Tracking, optional tracking that powers your site's dashboard and helps us to improve ArcGIS Hub features and functionality. In addition to this out-of-the-box tracking, you can also add a tracking ID to your site's settings to analyze performance in Google Analytics. 

New privacy measures, such as the General Data Protection Regulation (GDPR), establish guidelines for how site owners inform visitors of the tracking services they use. For this reason, the Hub team is releasing new settings on Tuesday April 1st, 2021 designed to help you follow policy regulations around tracking and consent when using Hub Activity Tracking and/or your own provider tracking. These updates include the following: 

A consent notice
A consent notice allows visitors to accept or reject any Hub Activity Tracking and/or Google Analytics tracking used on a site. This consent notice will not appear to visitors upon arrival unless you enable it in your site’s settings. The notice will always be available to visitors so that they can review or modify their selection by clicking the Manage Privacy link in the new product footer.

 

Copy is provided for sites using Hub Activity Tracking and includes a link to the Esri Privacy Statement. You can optionally add your own disclaimer text and privacy policy link to the notice. If the site doesn't use any tracking, the notice informs visitors that they're not being tracked. By default, the consent notice adopts your site’s theme, but you can change its styling to black and white.

A product footer

On the day of release, a new gray product footer will appear below any custom footer on all new and existing sites, pages, and views. Whether the site uses tracking or not, this low-profile footer cannot be removed, ensuring that visitors always have convenient access to a Manage Privacy link for viewing the site’s consent notice.

For additional resources, see Tracking and consent FAQs. Questions? Let us know in the comments!